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Installation Process

When the service line has been installed and at least one appliance (i.e. furnace, water heater, etc.) is ready to be turned on, contact our Customer Service Dept. at 314-621-6960. Inform the Customer Service Representative that the service line is installed and request a meter set and turn-on. Our Representative will need to know the address, subdivision name and lot number, if applicable, and the natural gas appliances in the home (i.e. 2 furnances, 2 water heaters, log, range, dryer, etc.).

A Serviceman will be scheduled and will set the meter, connect the meter to the Fuel Run and perform a safety check.

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