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Red Tag Equipment Repair Program

The Red Tag Equipment Repair program helps income-qualified residential customers secure service work on gas appliances and piping, in order to maintain or restore gas heating to their home.

The Red Tag program provides payment assistance toward the total cost of qualifying repairs, up to $450 per customer per year, as long as funds are available. Qualified repairs include those conducted on the furnace or boiler to provide heating to the home. This may include work performed on gas piping or other gas appliances (such as water heaters or stoves), but only where that repair is necessary to allow safe delivery of gas service from the meter to the furnace or boiler.

Who Is Eligible?

Laclede Gas residential customers who meet all of the following qualifications:

  • Own their residence and gas appliances
  • Need equipment repairs or piping in order to obtain or restore natural gas heating service
  • Have a household income equal to or less than 185 percent of the federal poverty level. For example, the 2015 poverty level for a family of four is $23,850. Families with a household income of $44,123 or less would be eligible in this case.

How To Get Started

Contact your local community action agency (listed below) to verify income qualifications. If you are eligible to have your gas service restored and your furnace is not working, ask your agency to provide a list of service providers in your area. Select and schedule a service call to your home. Customers may use any licensed or qualified repair service provider participating in the program.

Community Action Agencies

City of St. Louis and Wellston

Urban League of Metropolitan St. Louis

St. Louis County

Community Action Agency of St. Louis County

St. Louis City and St. Louis County


St. Charles County 

Northeast Community Action Agency
36-272-3477 (St. Charles) 
573-324-6633 (Bowling Green) 

Jefferson County

Jefferson-Franklin Community Action Corporation

Franklin County

Loving Hearts Outreach
Iron, Madison, St. Francois and St. Genevieve Counties

East Missouri Action Agency

Butler County

South Central Missouri Community Action Agency
573-785-4727 Ext.10

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