The Cold Weather Rule provides for a minimum payment plan that is offered between November 1 and March 31. The Cold Weather Rule plan allows an eligible active customer to maintain gas service by making an initial payment and then begin a balanced monthly payment plan.
To determine the monthly plan amount, Laclede Gas calculates each customer’s total annual gas bill for the coming year, divides that into 12 equal monthly amounts, and adds one-twelfth of the customer’s total outstanding past due balance.
To remain on the Cold Weather Rule plan, customers must continue to pay the established budget payment each month for one year.
To be eligible for this payment plan, the customer must be a residential heating customer and cannot participate at the same time in regular budget billing or credit arrangements.
Contact our Customer Care team at 314-621-6960 for more details or to sign up today.
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