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Contact Us

In Case of Emergency:

24 hours a day, 7 days a week
If busy, please call 314-621-6960
Toll free: 800-887-4173

Customer Service:

Toll free: 800-887-4173
Monday-Friday 7 a.m. to 7 p.m.
Saturday 8 a.m. to 4:30 p.m.

Services include:

  • Start and stop service
  • Schedule an appointment for appliance repair or inspection
  • Discuss your bill

*Gas appliance service work is not subject to PSC regulation.

E-mail us at:
Please do not use this e-mail address to report an odor of natural gas.
If you detect the odor of natural gas (rotten egg smell) call us at 314-342-0800 from another location.

Try Customer Connection. Access account information and make payments with this online tool, available 24 hours a day, 7 days a week.


Social Media:

Laclede Gas is now on social media. Join the conversation.

  • Like Us
  • Follow Us

Call Before You Dig:

1-800-DIG-RITE (800-344-7483)
Or 811 (national one-call number)
Locate underground piping before you dig.
Learn more about excavation safety here.

Community Support:

Speakers also are available at no charge to provide tips on:

  • Conserving energy
  • Information on available heating assistance funds
  • Additional matters involving your natural gas service

New Construction Needs:

Email us at Business Development Department
Let us help you establish a new service line.

Media Line:


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