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How to Read a Meter

Gas meters record usage on dials that register 1,000 cubic feet or more per revolution. When a pointer is between two numbers, care must be exercised to read the number that the hand has just passed, which will always be the smaller of the two numbers.

Reading Example: 7098

To calculate usage, assume the first reading is 6980 and the second reading is 7098; and then subtract the first reading from the second reading ...

Second Reading (7098) minus First Reading (6980) = 118 ccf (hundred cubic feet) 

In order for you to verify the usage on your gas bill, you need to read the meter on or about the same day that we obtain a reading from the Automated Meter Reading (AMR) device.

If you read the meter on a different date than we obtained the billing read, which is printed on your bill, the readings and usage will likely vary.

Note: Missouri Public Service Commission regulations require that we change our gas meters periodically. If you have an inside meter, it is necessary for us to enter your home or business to complete the meter change process. Regardless of whether your meter is inside or outside, it will be necessary for our technician to enter your home to relight pilot lights and check appliances. There is no charge for this service.

This information is available as a downloadable and printable PDF. Click here (pdf, 50.99KB).
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