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Media Line: if you're a member of the media and would like to speak with us regarding a news story, please call us at 314-342-3300.

Laclede Gas warns customers of utility bill scam

July 06, 2012

Laclede Gas is warning customers of a recent scam claiming the Obama Administration will pay utility bills through a new federal program. Customers are asked for personal information that may lead to identity theft. No federal program exists.

The Better Business Bureau reports customers are being contacted by phone, fliers, social media and text. The scammers request a social security number and bank routing number. Customers are then provided with a fraudulent bank routing number to pay their bill.

Tips for our customers:

- If you have any questions  about your Laclede Gas bill, please contact our customer service line directly at 314-621-6960.

- If you receive a call claiming to be Laclede Gas and you feel pressured or unsure if the person is a Laclede Gas employee, hang up and call our customer service line directly.

- Never provide your social security number, bank routing number or credit card information to anyone claiming to be a Laclede Gas representative at your house.

A subsidiary of The Laclede Group (NYSE: LG), Laclede Gas Company has provided safe and reliable service to the residents of the St. Louis metropolitan area for more than 150 years. It is the largest gas distribution company in Missouri, serving more than 625,000 natural gas customers in St. Louis and surrounding counties in Eastern Missouri.  For more information, please visit


Laclede Gas Media Line

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